An honest Tidio review: what it does, how much it costs, and its real pros and cons, so you can decide if it is the right AI tool for you.
Tidio is a live chat and chatbot platform aimed at small businesses and online shops. Best for: affordable ai chat for small shops. Price: Free + from $29/mo (verify).
Tidio is a live chat and chatbot platform aimed at small businesses and online shops. Its Lyro AI agent answers common customer questions automatically, and there is a genuinely free plan to start with, including a batch of free AI conversations.
Also used for live chat, email and Instagram or Messenger support, and simple sales chatbots.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Live chat, chatbots and 50 free Lyro AI conversations |
| Starter | About $29/mo (verify) | More conversations and the core features |
| Growth | About $59/mo (verify) | Higher limits and more automation |
| Lyro AI add-on | From about $39/mo (verify) | Extra AI conversations beyond the free batch |
Prices are checked regularly but change often, so verify on the tool's own site before relying on them.
Best for small businesses and online shops that want affordable AI chat without a big setup.
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